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Transform’20 Video On-demand

Keynote and Product Roadmap Presentation

  • Best practices for marketers and CX professionals as they manage feedback from data in the wild
  • Trends we’re seeing in the market, and predictions for where the market is going in the coming years
  • How to provide the best CX possible and help to generate revenue for your business
  • Exciting announcements about our platform, integrations and new product releases

Automotive Session

How Dealers Can Survive & Thrive with a Reputation Strategy - A Holistic Approach to Reputation Management

Nissan is currently ranked #1 in’s 2020 Automotive Reputation Report: The Race to the Top. How did they get there?

Healthcare Breakout

Emerging from the Pandemic: Strategies for immediate patient volume growth in person and virtually

As the country begins to reopen after shelter-in-place orders, health systems must navigate how to open their doors to patients — both in person and virtually.

Property Management Session

Why Reputation Matters for Property Management: Making your Brand and Locations Stand Out

Comprehensive reputation management is critical now more than ever.

Cross-Industry Session

Supercharge Your Online Presence with Reviews and Surveys

Find out how you can provide a better customer experience while dramatically improving your online presence.

All-star Customer Panel

In our cross-industry panel discussion led by’s Chief Customer Officer Jason Grier, industry leaders will share how their organizations leverage the platform to improve CX and drive growth. The panel will include: Tara Raeber Vail, industry expert and VP of Marketing and Communications at Ascension Health; Dr. Rebecca Burns, Global Head of Customer Engagement Center of Expertise at General Motors; and Howard Curtis, VP of Marketing Communications at The Learning Experience. Transform’20 Closing Keynote