Streamline your workflows with automatic ticketing

Create personalized experiences for your consumers across the entire consumer journey.

Automatically Create Tickets

Proactively respond to consumer pain points

Unify Internal Teams

Create visibility among your organization and respond to issues faster

Measure Outcomes

Set goals and measure your teams performance towards your strategic goals

Features of Actions

Ticket Automation

Streamline your workflows by automatically creating tickets based on custom criteria like review rating or keywords.

Or choose to create tickets for those that meet custom criteria based on keywords, star ratings and more.

Custom Queues

In addition to the master queue, easily set up custom queues.

Each team can have its own queue to focus on the tickets assigned to them.

Internal Organization

Assign tickets quickly to the right team member and reduce confusion with smart filtering to prioritize important tickets.

Real Time Updates

Trigger email and mobile notifications to team members whenever they get assigned a new ticket.

Reduce Resolution Time

Automatically escalate tickets based on custom parameters. Track response rate and resolution time. Monitor tickets by user, location, and status.

“You can look at positive vs negative, you can look at reviews that are less than 3 stars, or reviews that are by location. You can even assign reviews to people or groups and look at reviews based on those categories.”

Dan F.

The Suburban Collection

Get a Demo

Simply provide your business email in the form below to schedule a demo customized for your business. Alternatively, give us a ring. See contact details for your region here.