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Follow Us's Transform'20 Europe went live on 6th October 2020

Video On-Demand

Transform’20 Europe Went Virtual – our online event for digital marketing and CX leaders in any industry, from Automotive to Food & Beverage and Cross-Industry. You’ll gain invaluable insight into how you can get found and chosen online, and make targeted improvements to your customer’s experience that drive revenue.

Get your RXM Analysis & Business Value Assessment From An Expert

Solving Problems & Increasing Revenue

Let’s continue the conversation and see where you could add value to your business with RXM. Book time with a member of our team in your region using the button below.

Our expert will audit your current situation to see where improvements can be implemented that would bring value to your business. We’ll work together to generate a realistic estimate of the financial benefits of the platform for your business.

Automotive Breakout

The New Buyer Journey And How It Affects European Automotive

Panellists from Auto Trader, Groupe Renault, JCT600 and Kia take on Reputation Experience Management, the new buyer journey, digital transformation, and of course COVID-19, as well as an audience Q&A.

Food & Beverage Breakout

Listening to your Customers And Making your Locations Stand Out

Leading figures from Mitchells & Butlers and Roadchef discuss the business imperative that is Reputation Experience Management; the challenges faced during the lockdown and the ongoing re-opening phase; making brands and locations stand out online, and the benefits of a holistic CX strategy encompassing customer feedback everywhere.

Cross-Industry Breakout

Driving Business Visibility and Performance Through Online Engagement

Marketing and CX gurus from GAME, Kwik Fit, and Software of Excellence discuss how getting found and chosen online is more challenging than ever for an organisation to control and optimise. Discover how reputation experience is key to their marketing strategy.

A Special Report for Transform’20

Quick Take: Top 10 Data Trends That Matter For Hospitality

The Data Science team from analysed the digital trends from reviews and Google My Business listings of 4,500+ pubs and restaurants in the UK.

Covid-19 Impact on Hospitality Reputation

The government closed businesses in the UK forcing restaurants to shut their doors from April to July. During this period, some operators adopted click & collect or home delivery to ensure business continuity. 

Guest Online Reviews in Hospitality

Online reviews from previous diners play an increasingly more important role in a consumer decision process. The food-service industry is a customer-centric sector. Operators who have the best reputation often win against competitors. 

Get PowerUp Certified

University Training

Already a customer and ready to jumpstart your skills – and boost your Reputation Score? Join us for our Reputation University course — an intensive half-day of training that will instantly turn you into a power user.

PowerUp will help you move beyond the basics and learn how to add significant value to your marketing efforts by leveraging the full capabilities of the platform. The curriculum is phenomenal, and our expert instructors will help you to turn your company’s vision into actionable tactics to increase online engagement, conversion and loyalty.